100% Money Back Guarantee

1. Return/Exchange policies

Your purchases from maple-z.com are always risk-free. If you are unhappy with your purchase for any reason at all, contact us within 30 days of your purchase and we will refund 100% of your money back.

All the products that is on our website are made from Maple manufacturing factories, therefore we are 100%  guarantee our products' quality. If by any chance that after  you received our products and not satisfied with it, don't hesitate and bring back to our Maple Store, No.105, Jln Sultan 50000, KL, or contact Mr. Ivan, +603-20267534, and you will get your money 100%.

2. Declare on Quality

All the pictures from our website are from actual product that Maple manufactured. Photo may slightly different from actual item in terms of color due to the lighting during photo shooting. Thus we hope you can understand that.

3. Product Sold Out

Maple factory and 6 our outlets update the product on daily bases, and moreover Maple Stores are opening from time to time, this will lead to our website does not update in time. When the product sold out occur after you have made payment, we will refund the amount or you can choose other product as replacement. If such situation happens, we would like to apologize, hope you will understand that, thank you.

4. After Sale Service

Slightly running out of thread, color discoloration after washing, minor stain, drawing stain, button not sew firmly, actual color different from screen's color and some of the defect, just bring to the nearest Maple Store, and we will repair or exchange without any problem.

Please feel free to drop us message to mail@maple-z.com

Lastly, in short, you let us know what you need, and we will try our best to serve you, thank you for your support.